If you request for the replacement because the wrong item is shipped to you or item you received is defective, you may Request For Return (Read more here). We will waive delivery charges for replacement of wrong or defective item/Items shipped. If the replacement product’s total value is less than actual product delivered, we will not refund any additional amount rather we will add the difference (if any) in your online wallet in form of Credit Points*.
In case you wish to replace the product because you changed your mind after you received your order, you may request for return and place order for a new item that you wish to order. Please note that if the cart value is less than S$150, you might have to pay for the standard delivery fees.
Credit points (Request for credit points & we will add credit points to your account for future purchases; 1SGD = 1.1 credit point, with no expiry of those credit points)*.